A bank that reflects the world it serves
Our commitment to diversity, equity and inclusion is not a policy — it's who we are.
Diversity
We actively recruit from underrepresented backgrounds and set measurable targets for representation at every level of our organisation.
Equity
We audit and close pay gaps annually, ensuring equal compensation for equal contribution regardless of gender, ethnicity or background.
Inclusion
A culture where everyone belongs. We run employee resource groups, inclusive leadership training, and celebrate our differences openly.
By the numbers
Our initiatives
Indigenous Banking Program
Dedicated products and support for Aboriginal and Torres Strait Islander customers, including fee-free accounts and community banking partnerships.
Accessibility Features
Our app and website meet WCAG 2.1 AA standards. We offer screen reader support, adjustable text sizes, and dedicated accessibility support.
Multilingual Support
Customer service available in 12 languages. Our app interface supports 8 languages with more being added.